Carbonite Review


Carbonite has a definitive goal to enable a world in which important data is always protected, available and useful.

To accomplish that goal, Carbonite offers software solutions that allow businesses to protect, store and share data. Carbonite is well on its way to accomplishing their goals by offering one of the most competitive document sharing platforms on the market.

Carbonite, which was founded in 2005 and is headquartered in Boston, MA, has stored over 500 billion files and recovered more than 40 billion files since 2005 (and 9 billion files in 2009!). The company was grounded in the belief that people are more than their computer documents, which means the company knows that documents aren’t just data. Documents are memories, plans and opportunities and Carbonite provides a product to ensure those documents are safe and secure.

Ultimately, the Carbonite team is achieving its mission because customers love and trust the product. As a satisfied customer writes:

“THANK YOU! It’s been awesome seeing all the files magically come back to my new computer.”

But it is more than just customers recognizing Carbonite products and service. Carbonite has won an array of industry awards in recent years.

Carbonite provides trust, reliability and peace of mind to customers. With Carbonite, customers know that their personal and professional documents are accessible, safe and secure.

Carbonite Overview

Carbonite offers an intuitive cloud storage and secure document sharing solution that requires users to install the software on their computer and files will automatically be backed up into their account. As a web-based platform, files are accessible from any computer or mobile device, along with some great functionality.

Carbonite does require users to install the application on their computer in order to take advantage of the benefits. The reason is Carbonite works in the background, so users can simply set it and forget it!

Carbonite functions with the premise of business as usual – here is a link to all of their small business plans. Users simply work under normal condition, while the software works alongside them in the background and automatically backs up new and changed files to the client account in the cloud. Rest assured that backup space is unlimited, so all important files are protected for no additional price! With Carbonite, the following files are automatically (and continuously) stored and are accessible.

  • Photos
  • Documents
  • Music
  • Email
  • Settings
  • Video

Additionally, with certain plans, then Carbonite even works to backup external hard drives and mirror images.

Carbonite is a great solution for individuals or small teams that do not have the resources for a full IT department.


Carbonite makes the restoration process simple. If a Carbonite supported computer crashes, is stolen, or just dies, simply log into your account from your new computer, click “Restore” and follow the step-by-step recovery process that will have your files back to you in no time!

Plus, with the versioning feature (available to Windows users), users can restore up to three months of previously saved file versions. This is above average versioning functionality among the leading secure document sharing solutions on the market.

Additionally, Carbonite features Anytime, Anywhere Access, which is included in the Carbonite subscription and means users can securely access backed up files no matter where they may be, from any computer, smartphone or tablet connected to the Internet.


Data Security

Carbonite provides trust and reliability to clients. If a client loses a document and Carbonite is not ready to step in and save the day, then the client will lose trust in the service. Due to the nature of their business, Carbonite places a great deal of attention on data integrity and security.

Carbonite leverages 128-bit Blowfish encryption, which means data is transmitted to one of the company data centers using a Secure Socket Layer (SSL), where they are guarded 24 hours a day. Files remain encrypted at Carbonite data centers and stored across a redundant array of enterprise-grade disk drives. Plus, the data centers are guarded 24-hours a day, additionally protected by:

  • Temperature control.
  • Uninterruptable power supplies (UPS).
  • On-site emergency backup generators with guaranteed fuel contracts.
  • Tightly restricted personnel access using biometric scanners.
  • Server access controlled with electronic key cards and PIN codes.
  • Guards on duty 24 hours a day, 365 days a year.


Carbonite Business Benefits

Carbonite targets businesses that want to improve access to important files, but ensure the data recovery and encryption keeps data safe and secure. For a backup solution to be considered business-grade, it needs to protect data in situations where it’s most likely to be lost and provide secure access to that data whenever and wherever it is needed.

To assist businesses with various needs, Carbonite offers three business plans.

  • Carbonite Pro

With Carbonite Pro, businesses can automatically and continuously protect confidential files and data in the cloud. The platform is simple to setup and manage on a single machine or across an entire organization. This product is recommended for customers looking for a cloud-based backup solution to protect computer data and allow remote access to files from any location or device.

  • Carbonite Server Backup

For companies that need a flexible data backup solution, the server backup is a software-based solution with hybrid backup and optional bare metal restore (BMR) for rapid recovery from data loss and significantly reduced downtime. It is for businesses with an array of databases or virtual machines to protect.

  • Carbonite Advanced Pro

The final business solution provides cloud backup for an unlimited number of computers, external storage devices and physical or virtual servers. This is a comprehensive product that combines the industry standards in online backup and data recovery.

Carbonite vs the Competition

Carbonite provides cloud backup and data recovery solutions to give businesses with peace of mind that their data is accessible, safe and secure in any situation. Carbonite competes with other data storage providers, but is built on trust. Carbonite focuses on ensuring that data backed up and accessible when it is needed.

  • Unlimited Cloud Storage Capacity
  • Automatic & Continuous BackUp
  • Free Premium Support
  • Easy to Restore Data Recovery
  • 128-bit Encryption

Carbonite is an ideal cloud storage solution for small businesses that need an upgrade to historic documentation and data repositories. Pricing starts at $5 per month and includes unlimited storage and automatic backup.