Recognizing that some organizations find migrating to the cloud intimidating, Infinitely Virtual, a provider of virtual server cloud computing services for businesses, today announced an innovative Onboarding Service, aimed at eliminating the fear factor from the migration process.
The service, which consists of a free, one-hour tutorial on hosting in the cloud, enables new customers to ask virtually any question of a live company representative and get the relationship off on a sound, secure footing.
“Self-service can be an ideal business model, even in the IT world, but self-serve doesn’t need to be completely hands off,” said Adam Stern, founder and CEO, Infinitely Virtual. “Our goal is to eliminate the fear factor, especially as small and midsize businesses migrate to the cloud, by offering a distinctly high-touch orientation session. As cloud computing grows, it naturally attracts organizations that may not have full-blown technology departments, but it’s especially important that the experience for this population of users is positive and productive from the get-go. With our Onboarding Service, companies can now go from purchase to production in just hours.”
According to Stern, services like Infinitely Virtual’s new user orientation are essential if cloud computing is to achieve true critical mass.
“Building a Virtual Dedicated Server hosting environment requires collaboration among professionals from every discipline,” he said. “What matters is the quality of the total package – the hardware and the software, of course, but also the support and the intangibles that, in the end, define the solution. In the cloud, as on the ground, it’s always buyer beware. Businesses need to know that virtualization/cloud hosting isn’t a commodity business, and that some vendors do emulate the so-called big players both in the quality of the environments they build and the kind of support they provide. It’s entirely possible to provide high function at modest cost, but doing so requires expertise, experience and a genuine understanding of what businesses need.”