WNS, a provider of global Business Process Outsourcing (BPO) services, today announced it has entered into a strategic partnership with GT Nexus, a market leading cloud-based supplychain service provider, to deliver platform-based BPO services and solutions to the Shipping and Logistics industry. According to the agreement, WNS and GT Nexus will jointly work towards providing shippers, forwarders, 3PLs and carriers with improved quality of service for their end-customers and reduced costs in areas such as documentation, freight management, contracts, pricing and analytics.
“The shipping and logistics industry has been facing multiple pressures created by unfavorable economic conditions,” said Keshav R. Murugesh, Group CEO, WNS. “There is a strong need within the industry for managed services to help shift inefficient and manual transactions onto a global digital platform. We believe that the integration of GT Nexus’s proven cloud-based technology platform with WNS’ deep domain knowledge and operational process excellence will help companies effectively manage this transition.”
“One of the big opportunities for BPO providers is to build entire practices and services around existing, mature cloud technology platforms,” said Aaron Sasson, CEO of GT Nexus. “Through this partnership, WNS is taking advantage of our cloud supply chain platform and offering a much needed new service for the international logistics industry. WNS has made it simple for companies in shipping and logistics to move to a complete digital transaction business process.”
Jaison Augustine, Senior Vice President & Segment Head – Shipping & Logistics at WNS added, “Our ‘BlackBox’ solution will offer 40-60% percent reduction in costs incurred in the production of master and house bills of ladings for NVOCCs and freight forwarders. It will also help increase the digitization of shipping instructions which offers benefits to both shippers and carriers alike. By introducing cutting-edge tools like optical and intelligent character recognition, scanning & imaging and workflow solutions our managed services approach will reduce cycle times and enable error-free documentation at a fraction of the current cost.”
WNS currently offers a broad spectrum of services to the global shipping & logistics industry, including export and import documentation, freight audits, driver logs, trip records, Finance & Accounting and analytics. WNS’s clients in this vertical include ocean carriers, 3PL’s, express companies, truckers and shippers.